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How to get help

Help Center, in-app Help, feedback, and chat.

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Written by Antonio Ryckman
  • This Help Center — searchable articles by topic (use the search bar at the top)

  • Help in the dashboardHelp in the left sidebar, with on-page search

  • Feedback — send a bug, question, or suggestion from the dashboard

  • Messenger — if chat is enabled on your workspace, ask from any page

When you report a problem, include:

  • The page you were on (Campaigns, Widgets, Payments, and so on)

  • Whether donors are blocked or only staff are affected

  • A screenshot and the approximate time

Do not send API keys, webhook secrets, or Stripe keys in a support message.

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