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Donor photos aren’t showing

Approval queue, plan gates, and storage limits.

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Written by Antonio Ryckman
  1. Donor photos require Spark or higher, and the widget must have photos enabled.

  2. Default mode is require approval — check Overview for pending photos and approve them.

  3. Rejected or hidden photos never appear on the map or list.

  4. If storage is full (Settings → Storage), new uploads fail.

  5. Only one photo per dedication is supported.

If auto-publish is on and photos still missing, confirm the dedication was not a test gift and that you are looking at the same campaign’s widget.

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