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Disconnect or change your Stripe account

What happens if you disconnect Stripe Connect.

A
Written by Antonio Ryckman

On Payments you can disconnect the connected Stripe account. That stops new checkout until you connect again.

  • Existing completed donations stay in Donations, Supporters, and Reports

  • Payouts already in Stripe follow Stripe’s own dashboard

  • Widgets and campaigns are not deleted

To use a different Stripe account, disconnect, then Connect Stripe and complete onboarding for the new account. Do this during a quiet period and take the donate page down until charges and payouts are enabled again.

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